Server Troubleshooting

Fix 7 Days to Die server not showing up, can't join, EAC error, and version mismatch problems.

Connection failures often come from version mismatch, server rules, ports, mods, EAC, latency, listing delay, or temporary server status. Check the basics before changing files.

Troubleshooting Order

Start with the least destructive checks.

Back to servers

1. Match Versions

Confirm client, server, branch, and mod pack versions before troubleshooting deeper.

Version

2. Check Server Rules

Read password, region, whitelist, EAC, mod, and language requirements.

Rules

3. Review Mods

Make sure required client-side mods and server-side mods are installed correctly.

Mods

4. Check Status

Use server lists, Steam discussions, and community reports to spot wider outages.

Status

Common issue map

SymptomLikely checksNext check
Cannot join serverVersion branch, password, whitelist, mods, server capacityCheck server listing and Steam discussion reports.
Server not showing upPorts, firewall, region filter, server listing delay, server name, statusCheck server list signals before changing serverconfig.xml.
Connection timed outNetwork path, ports, latency, server restart, firewall, host statusTest a second connection path and review server status sources.
EAC errorEAC setting, server rules, local files, mods, anti-cheat policyVerify rules before changing EAC or anti-cheat settings.
Version mismatchClient branch, server branch, experimental/stable selection, mod pack versionMatch versions before reinstalling files or deleting saves.
7 days to die can't join serverPassword, whitelist, player cap, version branch, EAC, and mod requirementsRead server rules and compare client/server requirements.
7 days to die eac errorEAC rules, local file state, anti-cheat setting, and server policyDo not change EAC settings until the server owner understands player impact.
7 days to die connection timed outNetwork path, ports, host status, firewall, latency, and restart timingCheck external status signals before editing files.
7 days to die version mismatchClient branch, server branch, stable/experimental selection, and mod pack versionMatch branches and mod pack versions first.
Stuck on loading or handshakeMod mismatch, EAC setting, corrupted local files, latencyCompare server mod requirements and verify local files.
Disconnected after joiningPing, server restart, anti-cheat, admin rules, unstable modsReview server rules and recent player reports.
Host cannot be foundPorts, firewall, server status, region filters, listing delayCheck BattleMetrics or the server list before changing config.

Server Status Sources

Use third-party server lists only as signals. Always confirm server rules and mod requirements on the original server page.

Community Reports

Steam discussions and community threads can reveal repeated problems, but summarize patterns instead of copying long posts.

  • Steam: Steam Discussions
  • Handling: Summarize issues and link back
  • Status: Source Queue